Information

Have a question or ready to get started? Contact us and our team will guide you every step of the way. We’re ready to help you get started quickly and easily.

Many common questions are:

  1. Which plan is right for my team?
  2. How much does it cost?
  3. Can it integrate with my existing tools?
  4. How long does setup take?
  5. Is it easy for my agents to use?

Contact us

By using HelpIQ, you agree to the following:

  1. Account Responsibility: You are responsible for your login credentials and all activity under your account.
  2. Service Use: HelpIQ is a platform for managing customer support. You agree to use it lawfully and not disrupt the service.
  3. Subscription & Payment: Access is based on your selected plan. Fees are billed as agreed and are non-refundable unless stated otherwise.
  4. Data & Privacy: You are responsible for the data you submit. We handle your information according to our Privacy Policy.
  5. Limitation of Liability: HelpIQ is provided “as is.” We are not liable for indirect or consequential damages.

Location

Lakeland, Florida

Hours

Monday - Saturday: 8AM - 9PM ET